Case Manager & Life Coach | LGBTQ+ Program

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

About the Program

The Home for Little Wanderers’ Out at Home program provides outpatient, therapeutic support services for LGBTQ+ individuals of all ages, families, couples and caregivers. It is operated in coordination with Waltham House, The Home’s residential group home for LGBTQ+ youth—the first of its kind in New England when it opened in 2002.

Many young people have experienced difficulty and discrimination due to their gender expression or sexual identities. Out at Home was created with the goal of providing LGBTQ+ competent clinical care, with a strong emphasis on keeping youth within their home environments and communities by offering comprehensive, specialized services and resources that educate, support, strengthen and empower.

Our clinicians offer innovative, ever-evolving programming, whether providing in-person or virtual clinical care, leading confidence and community-building group sessions, or counseling LGBTQ+ students in Greater Boston schools and colleges.

About the Role

Provide individual and family based therapeutic services, crisis intervention and case management for defined program. Create a safe, youth-driven environment for all clients, particularly BIPOC and LGBTQ+ clients and those from other marginalized populations. The ideal candidate will genuinely enjoy working with and empowering the LGBTQ+ community and will build consistent, trusting staff to client relationships towards the goal of permanency.

How You Will Be Making a Difference

• Provide case management and therapeutic support to clients in a collaborative, outpatient model
• Provide in person and virtual support to families to address a variety of issues which may include, LGBTQ+ issues, family communication, parenting skills, substance abuse, domestic violence, self-abusive behavior and past trauma.
• Coordinate appropriate resources and services for clients and families. Act as an advocate and liaison for the client.
• Administer written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner.
• Submit reports, documentation and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
• Continuously communicate with client collaterals and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between various providers.
• Plan, assess and provide treatment and interventions in an active co-therapy partnership with collaterals. Work as part of interdisciplinary team to provide quality services.
• Present client material to collaterals and internal stakeholders, consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.

Qualifications

• Bachelor’s degree in Counseling, Psychology, Sociology, Social work, or a closely related field
• Must be able to work with people of different backgrounds, languages and ethnicities
• Must have knowledge of and a willingness to learn more about LGBTQ+ identities, areas of vulnerability for this population, and an understanding of the resources both internal at The Home and external that support this population
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.