Senior Project Support Officer (Mental Health Charity)

_{15th December, 2025}

Senior Project Support Officer (Mental Health Charity) 

Location: Central Bristol
Hours: 37hrs per week (Mon–Fri)
Salary: £32,707 per annum
Contract: Fixed Term Control Until 31st March 2026

Role Overview
We are seeking a highly organised and proactive Senior Project Support Officer to provide programme and project support within a complex; multi-partner initiative focused on improving outcomes for people experiencing multiple and overlapping disadvantages. Working closely with senior leadership, the postholder will play a central role in planning, coordinating, and supporting the effective delivery of a range of workstreams and projects.
The role requires strong project management skills, the ability to work across organisational boundaries, and confidence supporting governance arrangements at a senior level. The postholder will contribute to the development and maintenance of effective systems, processes, and reporting, ensuring delivery is well-coordinated, monitored, and continuously improved. A collaborative, inclusive approach and a commitment to co-production, partnership working, and equality is essential.
  
Key Responsibilities

• Provide high-quality programme and project support to senior leaders, supporting planning, coordination, and delivery across multiple workstreams
• Take responsibility for coordinating specific projects, working with internal teams and external partners
• Develop, maintain, and quality-assure project documentation including plans, briefing papers, correspondence, risk registers, and delivery schedules
• Support governance arrangements by organising meetings, preparing papers, taking minutes, tracking actions, and liaising with chairs and members
• Coordinate administrative and operational support to ensure the smooth running of strategic and delivery activity
• Monitor progress against plans, identify risks and issues, and support escalation and resolution where required
• Produce clear, timely programme and project reports for internal use and external stakeholders
• Support workstream leads with planning sessions, workshops, reviews, and other delivery activity
• Contribute to the development and improvement of project management systems, processes, and governance arrangements
• Present information and explain complex issues to a range of partners and stakeholders
• Support project closure activity, including post-project reviews and capturing learning and lessons
• Provide guidance and support to administrative colleagues and team members when required
• Contribute to learning, monitoring, and evaluation activity, including supporting effective data collection
• Carry out the role in line with organisational values, promoting equality, diversity, inclusion, and collaborative working
• Undertake other reasonable duties aligned with the role and offering development opportunities, with appropriate support

Requirements

• Proven experience providing project or programme support within complex or multi-stakeholder environments
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Sound understanding of project management principles, tools, and governance
• Confidence working with senior stakeholders, partners, and external organisations
• Excellent written and verbal communication skills, including the ability to produce clear briefing papers and reports
• High level of competence in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to work independently, use initiative, and collaborate effectively as part of a team
• Understanding of, or commitment to learning about, the challenges faced by people experiencing multiple disadvantage
• Commitment to equality, diversity, inclusion, and co-production approaches

  
For more information on this role please contact Nathan Jackson on 0117 923 9100 or apply with an up-to-date CV