Director of Philanthropy, Data and Analytics

Job Details

Job Title

Director of Philanthropy, Data and Analytics

Reports To

Senior Director of Philanthropy 

Salary Grade

E10

FLSA Status

Exempt

Effective Date

August 2023

Summary

The Director, Data & Analytics is a leader in data integrity, data analysis and data reporting for the organization.  The Director oversees and manages the organization’s Raiser’s Edge NXT database. Other databases under the Director’s purview include, but are not limited to iWave, Asana, Classy, Omatic, etc.  The Director manages a large, proprietary database of more than 600,000 donor records and ensures data and system integrity by developing and implementing clear processes and procedures, as well as gift acknowledgement process.  Proactively analyzes data and provides reports and insights to philanthropy officers and others to drive fundraising and donor engagement. The Director provides donor reports, dashboards, gift summaries and other pertinent reports to the philanthropy team, Chief Philanthropy Officer, CEO/Leadership team, and works closely with the finance department to ensure balance between the Philanthropy database and financials. 

Essential Functions

• Recruits, recommends candidates for hire and/or hires and manages a minimum of three positions relevant to data processing, coordination and front office duties 
• Conducts training; Assigns tasks and monitors work performance; Writes and delivers performance appraisals; recommends salary actions; recommends and administers disciplinary action; recommends termination of employees and engages and retains a high performing, accountable workforce.
• Leads all operations and functions for a donor database of more than 600,000 records using Raiser’s Edge NXT, Classy, Asana, and Omatic.
• Leads all gift processing procedures and ensures accurate and effective operations, including monthly and annual fundraising revenue reconciliation with the Finance department.
• Works closely with Sr. Director of Philanthropy and fundraisers as they manage their donor portfolios, synthesizing large data sets into digestible takeaways to drive action, implement best practices in moves management, and maximize fundraising impact.
• Leads data mining and reporting strategies for Raiser’s Edge NXT (and other systems/tools) to determine and assess donor giving motivations, behaviors, and trends to help advance development and institutional goals for growth
• Designs, produces, and presents timely and pertinent reports on development data analytics to Philanthropy team members, senior staff, and other FJV colleagues as appropriate and upon request.  
• Creates high level custom queries and dashboards to track fundraising results or projections.
• Develops and delivers training to ensure adherence to protocols and standards, and consistency with record management.
• Leads and manages all development database functions and procedures related to donor records, data definitions and protocols, data security measures, constituent data pulls and address lists, and other essential philantrhopy functions. 
• Oversees the execution of all monthly giving programs and online giving vehicles
• Works closely with members of Philanthropy Team on other special fundraising projects such as event registrations for annual gala and Thanksgiving 5K.
• On a regular basis works closely with all members of the finance and accounting team on proper gift distribution and reconciliation 
• Collaborates with the Grants team to ensure proper recording and reporting of private grants in Raiser’s Edge NXT; creates relevant dashboards and reports to track progress
• On time completion of assigned training and policies
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree, preferably in Computer Science, Data Analysis, Business or equivalent experience
• At least 5 years of donor database management experience, preferably Blackbaud products
• Experience with online fundraising tools and software such as Classy and Omatic preferred, or similar fundraising software
• At least 1 year of leadership experience to include training, performance management, counseling and retaining an engaged and accountable workforce.
• Intermediate user of MS Office
• Be at least 21 years of age with a minimum of 3 years of driving experience; possesses a California driver’s license; and has no Class 1 or more than Class 2 violations with the past 36 months.
• Participate in annual Tuberculosis screening and/or other screenings when necessary.  Reasonable accommodations may be granted where appropriate.

About Father Joe’s Villages

At Father Joe’s Villages, we’re looking for compassionate, mission-driven individuals to join our team and help us end homelessness one life at a time. Our work is driven by our C.R.E.E.D which is the foundation for our interactions with clients, volunteers, other staff members and the community at large:

Our Values

• Compassion-Concern for others and the desire to assist.
• Respect-An act of giving particular or special regard.
• Empathy-Understanding and being aware of and sensitive to the feelings, thoughts, and the experience of others without judgment.
• Empowerment-Helping others to help themselves.
• Dignity-All people are considered worthy of our esteem.