Family Philanthropy Associate/PHL

ABOUT CRADLES TO CRAYONS:

Cradles to Crayons (C2C), founded in 2002, provides children living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive.

Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity—just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than three million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally, through Giving Factory Direct—a first-in-kind online product donation platform launched in 2021.

Cradles to Crayons takes a three-pronged approach to mitigating Clothing Insecurity:

1. In-person Engagement—through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
2. Online Product Donations—Giving Factory Direct matches product donors directly to children who need the items they have to donate. GFD is currently available in a growing number of communities as we expand our reach nationally.
3. Advocacy and Awareness—Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach. 

Cradles to Crayons has earned the highest possible rating from Charity Navigator since 2009. Only 2% of charities nationwide have received this distinction. C2C has a budget of $19.4M for FY25.

POSITION OVERVIEW:

Reporting to the Associate Director of Family Philanthropy, the Family Philanthropy Associate has a key role in ensuring Cradles to Crayons meets our objective of strong family engagement. The Family Philanthropy Associate identifies prospective families and by stewarding these relationships through comprehensive family programming helps Cradles to Crayons achieve our annual individual fundraising goal. The Family Philanthropy Associate is responsible for helping with logistical and administrative tasks for Development Department events, special volunteer events, and engagement opportunities. The Family Philanthropy Associate will support other departmental and organizational goals and activities as needed.

MAJOR RESPONSIBILITIES:

• Model and lead a positive “One Cradles” culture, underpinned by Cradles’ Cultural Values and related behaviors.
• Serve as a member of the Family Philanthropy Development Team and manage a portfolio of family/individual funders to help meet annual fundraising goals.
• Manage all initial and ongoing volunteer inquiries from family and individuals and scheduling visits in the Giving Factory as well as at-home and virtual engagement.
• Support Associate Director of Family Philanthropy with planning and execution of family programming.
• Assist as needed with the Teen Leadership Corp activities.
• Lead Orientation and wrap up for family volunteers and individual groups and participate in leading volunteer sections on the floor as needed.
• Work in the Giving Factory on a regular basis to maintain contact with individual and family volunteers and solicit new prospects for family programming and support.
• Contribute to the management and planning and execution of the Un-Gala events and other family philanthropy events, including registration, logistical support, and other administrative tasks.
• Ensure that all volunteers and volunteer visits are accurately tracked in Salesforce and maintain up-to-date CRM records to track donor support and engagement.
• Provide excellent customer service by responding in a timely manner to emails and phone calls.
• Attend C2C’s signature events and contribute to other departmental and organizational goals and activities as needed.

PERFORMANCE MEASURES:

• Meet family/individual volunteer group targets through successful cultivation and recruitment.
• Meet established fundraising goals.
  • Create and drive warehouse floor fundraising campaigns for signature programs to grow new revenue.
• Demonstrate in-depth knowledge of C2C programs, data, and impact.
• Accurately maintain data and systems for tracking, including creating fundraising pages through Click and Pledge and Salesforce.
• Uphold high quality of customer service with all C2C stakeholders.
• Demonstrate ability to work collaboratively and cooperatively with other C2C staff, and external stakeholders.

Required Experience/Knowledge/Skills/Abilities:

• BA degree required.
• 1-2 years of experience in a Development environment preferred.
• Strong communication skills, both written and verbal, with the ability to effectively interact with stakeholders, including colleagues and volunteers. 
• Proficiency in Microsoft Office Suite and willingness to learn Salesforce CRM system.
• Able to work independently, under supervision, and in a team-based and goal-oriented environment.
• Work evening and weekend hours as necessary.
• Easily walk up and down stairs, bend down, reach, push and pull, and lift up to 30 lbs.

COMPENSATION AND BENEFITS:

The estimated salary for this position is $22 per hour. The compensation offered to the successful candidate may vary from the posted rate based on geographic location, work experience, education, and/or skill level, among other things.

This is a benefits-eligible position. Cradles to Crayons benefits include, but are not limited to:

• Health benefits including medical, dental, vision and a Health Reimbursement Arrangement.
• Employer-sponsored short- and long-term disability and basic life insurance
• Retirement plan matching
• Paid time off, including Summer Fridays and Winter Closure
• Annual professional development stipend

DIVERSITY IS OUR STRENGTH:

Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.

Working Conditions:

This is primarily an office environment with time occasionally spent in our Giving Factory Warehouse. There are no hazardous or significantly unpleasant conditions.

Accommodation:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.