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Local Government Relations Manager

Ziply Fiber
Full-time
On-site
Everett, Washington, United States
$79,976 - $107,518 USD yearly
Advocacy

Position Title: Local Government Relations Manager<\/span><\/span><\/span><\/b>
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Base Salary: $79,976 to $107,518 annually DOE<\/span><\/span><\/span><\/b><\/a>
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Benefits: <\/span><\/span><\/span><\/b>Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.<\/span><\/span><\/span><\/span>
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At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state\-of\-the\-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. <\/span><\/span><\/span><\/span>
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We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.<\/span><\/span><\/span><\/span>
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We emphasize our values in all our interactions: <\/span><\/span><\/span><\/span>
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Genuinely Caring:<\/span><\/span><\/span><\/b> O<\/span><\/span>ur customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.<\/span><\/span><\/i><\/span><\/span>
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Empowering You<\/span><\/span><\/span><\/b>: <\/span><\/span>We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.<\/span><\/span><\/i>聽<\/span><\/span><\/span><\/span>
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Innovation and Improvement<\/span><\/span><\/span><\/b>: <\/span><\/span>We always look for ways to make the experiences of our customers 芒聙聯 and each other 芒聙聯 better.<\/span><\/span><\/i><\/span><\/span>
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Earning Your Trust<\/span><\/span><\/span><\/b>: <\/span><\/span>We earn trust by communicating simply and transparently as real people, not as a corporation.<\/span><\/span><\/i><\/span><\/span>
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Job Summary<\/span><\/span><\/span><\/b><\/span><\/span>
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Ziply Fiber is seeking an outgoing, energetic professional who is an expert at conveying complex information and ideas across multiple jurisdictions with a wide variety of opportunities to find success.<\/span><\/span>聽 <\/span><\/span><\/span>The Local Government Relations Manager will support multiple municipal jurisdictions in a collaborative team environment under the supervision of the Senior Manager 芒聙聯 Local Government Relations within Ziply Fiber芒聙聶s Regulatory and External Affairs team.<\/span><\/span><\/span><\/span>
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The Local Government Relations Manager is an integral part of Ziply Fiber芒聙聶s success in fiber market expansion through building and maintaining strong relationships with municipal public works departments, municipal government leadership and other community leaders, residents, businesses, and internal departments to ensure the organization's interests are represented. Internally, this role will provide local intelligence of various municipal expectations, regulations, specifications and laws to inform fiber market expansion success.<\/span><\/span>聽<\/span><\/span><\/span><\/span><\/span>
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The Local Government Relations Manager works extensively across many of Ziply Fiber芒聙聶s departments focused on municipal government and resident\/business to positively impact the company芒聙聶s image and reputation.<\/span><\/span><\/span><\/span>
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Essential Duties and Responsibilities:<\/span><\/span>聽<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.<\/span><\/span><\/span><\/span><\/span>
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Leadership and Issue Resolution<\/span><\/span><\/span><\/b><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Continuous engagement with and understanding the objectives of local leadership (FDC, Field Ops, Marketing) ensuring issues are attended to timely and professionally. Support local leadership in the resolution of right\-of\-way, permitting, pole attachment\/joint use and similar issues with states, counties, and cities and third parties.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Work with the local leadership team (FDC, Field Ops, Marketing) on known issues providing support to resolve issues timely.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Ensures teams are aware of current field issues, inquirers and work together towards a satisfactory resolution.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Focuses on meeting and maintaining consistent service levels.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Carefully and thoroughly tracks complaint resolution performance.<\/span><\/span><\/span><\/span>
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Community and Government Relations<\/span><\/span><\/span><\/b><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Cultivating and maintaining strategic relationships with key community, public and government officials.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Meeting regularly with mayors, city council members, county commissioners, administrators, and staff of key cities and counties to articulate the Company芒聙聶s vision and plans and to obtain support for Ziply Fiber芒聙聶s initiatives.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Act as principal contact for Ziply Fiber芒聙聶s Network Operations team on local government issues and resolution of constituent inquiries.<\/span><\/span><\/span><\/span>
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Stakeholder and Business Engagement<\/span><\/span><\/span><\/b><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Establishing and maintaining relationships with local chambers of commerce, economic development councils, and local community groups.<\/span><\/span><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Works with residents and businesses to resolve issues related to all construction efforts and to create a win\-win solution for the resident, business, and the company.<\/span><\/span><\/span><\/span>
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Construction and Build Area Support<\/span><\/span><\/span><\/b><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Work with city\/county and community for active build areas ensuring we are attending to all issues as they arise.<\/span><\/span><\/span><\/span>
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Other Duties<\/span><\/span><\/span><\/b><\/span><\/span>
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脗路<\/span><\/span>聽聽聽聽聽聽聽 <\/span><\/span><\/span><\/span><\/span>Performs other duties as required to support the business and evolving organization<\/span><\/span>.<\/span><\/span><\/b><\/span>
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Required Position Competencies:<\/span><\/span><\/span><\/b>
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