Manager, Philanthropy Reporting & Analytics

Organization Overview 
 
UNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.

Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.
 

We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children.  We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.
 

UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.
 

Position: Manager, Philanthropy Reporting & Analytics

Location: Nationwide/Remote

Salary: The estimated salary range for this role is $68,000 - 85,000. This represents UUSA's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual pay will vary based on various factors, including but not limited to organizational budgets, qualifications, experience, specialized skills, and training.

Position Description

Reporting to the Deputy Director, Philanthropy Data Strategy, the Manager, Philanthropy Reporting & Analytics develops and delivers complex analytics solutions that support the Philanthropy Division's data-driven decision-making. Working within the Philanthropy Data Strategy (PDS) team, this role serves as technical lead for reporting and analytics development, optimizes reporting frameworks, and manages a portfolio of analytics projects from scoping through delivery. This position serves as a trusted partner to frontline fundraising teams, translating their needs into actionable insights while supporting governance standards and process documentation.

This role requires advanced proficiency in Power BI (including DAX), demonstrated expertise in CRM ad hoc querying (Blackbaud CRM preferred), and strong project management capabilities. The Manager supports team-wide data literacy while managing competing priorities in support of more than $700 million in annual fundraising.

Position Responsibilities

Reporting & Analytics Development (70%)

• Develop and optimize complex analytics solutions leveraging BBCRM ad hoc queries and Power BI to deliver strategic insights for Philanthropy teams — often requiring rapid response times.
• Design and maintain reporting frameworks and KPIs to monitor fundraising performance; document technical definitions to ensure consistent measurement.
• Engage with requestors to gather business requirements, determine appropriate deliverables, and negotiate timelines based on complexity and capacity.
• Lead user acceptance testing (UAT) for datasets and dashboards, ensuring functionality, usability, and alignment with business requirements.
• Serve as PDS's primary Power BI dashboard builder, ensuring successful end-to-end development and translating complex data into insights that drive organizational decision-making.
• Prepare data presentations for leadership and stakeholder meetings, including Excel workbooks and PowerPoint decks; utilize effective data visualization to convey key insights.
• Identify and implement opportunities to streamline reporting through automation and data source consolidation.
• Support a shared reporting and analytics queue processing more than 1,000 requests annually; serve as escalation point for complex Freshservice requests requiring advanced troubleshooting or cross-system diagnosis.

Governance & Enablement (30%)

• Advance reporting governance, data standards, and change management through documentation, communication, and stakeholder enablement.
• Track dependencies, risks, and status across multiple concurrent efforts; communicate status updates to stakeholders as needed.
• Partner with Technology to translate Philanthropy reporting needs into actionable technical requirements; communicate updates to internal stakeholders.
• Act as a subject matter expert on Power BI, CRM querying, and report authoring; support training and resource development to build team-wide data literacy.
• Provide technical guidance and peer support to Insight team members, building foundational mentorship skills in preparation for future leadership opportunities.
• Other duties as assigned.

Qualifications:

• Minimum 5 years of experience in philanthropy, nonprofit, higher education, or healthcare fundraising environments
• Demonstrated experience building complex ad hoc queries using advanced business logic in a CRM environment (Blackbaud CRM preferred)
• Demonstrated proficiency in Power BI, including hands-on experience designing dashboards, authoring DAX measures, and managing datasets in a production environment
• Advanced proficiency in Microsoft Office applications, including Excel (pivot tables, VLOOKUP, XLOOKUP, complex formulas, Power Query, and data visualization) required
• Demonstrated experience effectively prioritizing projects, tasks, and deadlines in a high-stakes, dynamic work environment with competing deadlines.
• Strong attention to detail with a demonstrated commitment to data integrity and accuracy
• Discretion handling confidential donor information
• Familiarity with SQL, including view creation a plus
• Experience with project management tools such as Jira, Trello, or Asana preferred
• Experience with Freshservice or similar ticketing platforms preferred
• Experience developing and delivering end-user training preferred
• Experience working with a PMO a plus
• Proven ability to influence decision-making through insight

Don’t meet every single requirement? That’s okay. UNICEF USA values diverse experiences and we’re always looking for people who will add to our culture and further our mission. If you are excited about this role and unsure about whether your past experience aligns with the job description, we encourage you to apply anyway.
 

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted. UNICEF USA is proud to be an Equal Opportunity Employer
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at peopleandculture@unicefusa.org.