Prospect & CRM Manager
Investor Relations / Development
Full-Time | Hybrid (DFW area)
$100K - $120K base salary
About the Organization
We are a faith-based nonprofit organization devoted to helping people grow through meaningful service, community, and care. Our team combines professional excellence with a shared mission to make a lasting impact.
About the Role
This is a deeply trusted, mission-critical position with high visibility and long-term growth potential. The right person will help shape how data supports relationships, strategy, and impact for years to come. The Prospect & CRM Manager will support a high-performing Investor Relations team. This is a newly created role designed to bring structure, insight, and strategic rigor to donor data, prospect research, and CRM operations as the organization enters its next phase of growth. This position sits at the intersection of data, strategy, and relationship management. The ideal candidate is someone who enjoys building systems from the ground up, stewarding sensitive information with discretion, and helping fundraisers focus their time on the right prospects at the right moment.
What You'll Do
CRM Ownership & Data Strategy
- Serve as the primary owner and administrator of the organization’s donor CRM
- Lead CRM configuration, optimization, reporting, and user training
- Establish and maintain data standards, documentation, and best practices
- Ensure data accuracy, integrity, and ongoing database hygiene
Prospect Research & Moves Management
- Design and manage a comprehensive prospect management system
- Lead prospect research efforts using tools such as Altrata and Wealth-X
- Qualify, prioritize, and assign prospects to fundraiser portfolios
- Manage the flow of prospects through the pipeline, ensuring clarity and consistency
- Translate research and data into actionable insights for frontline fundraisers
Reporting & Cross-Functional Partnership
- Build and deliver clear, executive-ready reports and dashboards
- Partner closely with Investor Relations leadership, fundraisers, and Finance
- Support gift processing, acknowledgment workflows, allocation tracking, and reconciliation
- Provide data and analysis to support forecasting and strategic planning
Process Building & Continuous Improvement
- Create scalable systems and workflows to support a growing fundraising operation
- Identify opportunities to improve efficiency, clarity, and effectiveness across data processes
- Help others become more effective users of data through training and support
Qualifications
- 5+ years of experience managing a CRM or donor database (we use StratusLIVE, but you don't need direct experience with it)
- Experience in fundraising operations, prospect research, or development services
- Strong understanding of moves management and donor strategy
- Proven ability to turn data into insight and narrative
- High attention to detail and comfort with hands-on data work
- Strong communication skills and sound judgment
- Ability to work independently in a fast-paced, evolving environment
- Experience presenting data to senior leadership or boards preferred
- Familiarity with nonprofit fundraising environments is helpful, but not required
Benefits
- Competitive base salary ($100K - $120K)
- Annual performance bonus (based on organizational performance)
- 75% employer-paid health and wellness coverage
- 403(b) retirement plan with 7% employer match
- Very generous PTO
- Two annual company rest weeks (one week around July 4th, and two weeks during Christmas and New Years)
- $2,500 annually for professional development
- $2,000 annual for professional certifications
- $5,250 annually for tuition reimbursement
- $1,500 grant for a home office set-up, to be spent within the first year
So, if you're interested in joining a faith-based start-up in the nonprofit space, with a mission and a vision to see lives changed, apply today!